Under direct supervision of Leadership, the purpose of the position is to provide support to the Store and
provide customer service to patients. Colleagues in this classification perform greeting, customer service,
sales support, dispensing and doctor’s assistance work. Position is responsible for greeting patients,
preparing patients for doctor’s visit, and assisting patients with purchase of contacts and glasses. The
Responsibility is to create an efficient patient flow and flawless transition as it relates to the retail portion
of the company. Performs related work as directed. The Patient Coordinator will be required to meet the
productivity numbers outlined while maintaining a high level of customer service.
The Patient Coordinator will create a customer experience for the patient while using proper dispensing
techniques. Dispensing process will include determination of the power ranges and specific lens
measurements by frame; measure, fit, and adapt lenses and frames for client according to written optical
prescription or specification.
Duties & Responsibilities
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed
within this classification. It is not necessarily descriptive of any one position in the class. The omission of an
essential function does not preclude management from assigning duties not listed herein if such
functions are a logical assignment to the position.
Please send resume to email@example.com
A national leader in eye care for over a decade, Stanton Optical believes that quality eye health should be accessible and affordable to everyone. Because we work directly with eyewear manufacturers, we are able to provide exclusive styles so you can stay fashionable and on trend without paying costly marked up prices. With popular brands of contacts and over 3,000 frames to choose from, our retail stores have a style and fit for everyone.